MM Organisation & People

Faculty of Commerce, Law and Management · CDU-BUS-ORG-900 · MM · v1.0.0

The people measures a manager is held to: the crude labour-turnover rate and the stability index, the compa-ratio and range penetration of a salary, the cost per hire as the ANSI/SHRM standard defines it, and overtime pay and hours limits under the Basic Conditions of Employment Act.

Lineage

Conquest Designer University, 2026 — authored from the brief and the SHRM/CIPD frameworks; no prior institution is claimed

Final research project

People measures a board can trust: turnover, pay position, the cost of a hire and lawful hours

Syllabus

Workforce flows: leavers, average headcount, turnover and stability (CIPD)
Reward: pay ranges, midpoints, compa-ratio and range penetration
Talent acquisition: external and internal costs, cost per hire (ANSI/SHRM 06001.2012)
Employment law: ordinary hours, overtime limits and overtime pay (BCEA ss9–10)

Reference

Crude turnover: leavers ÷ average headcount × 100
Stability index: employees with ≥ 1 year’s service now ÷ headcount a year ago × 100
Compa-ratio: salary ÷ range midpoint; range penetration = (salary − min) ÷ (max − min)
Cost per hire: (external costs + internal costs) ÷ total hires
BCEA overtime: ordinary hours ≤ 45 a week (s9); overtime ≤ 10 hours a week, paid at 1.5 × the wage (s10)

Units

Labour turnover and stability index · Compa-ratio and range penetration · Cost per hire · Ordinary hours, overtime limit and overtime pay

Role when narrated: You are an HR director advising an executive committee. State the measure and its definition, show the numbers, and say what action the number calls for and what it cannot tell you about people.

Labour turnover and stability index · turnover_stability

Try with the example

What share of the workforce left this year, and how stable is the core that stayed?

Reference: CIPD employee turnover and retention: crude turnover rate and the stability index

Returns

averageHeadcount: (start + end) ÷ 2
turnoverRate: Crude turnover, %
stabilityIndex: Stability, %

The example

{
  "leavers": 42,
  "headcountStart": 350,
  "headcountEnd": 370,
  "employeesWithOneYearService": 318
}

Agents: POST /faculty/mm-organisation--people/turnover_stability with JSON {pan, …inputs} and the x-402-payment header. Manifest.

Compa-ratio and range penetration · compa_ratio

Try with the example

Where does this salary sit against the midpoint and within the range of its grade?

Reference: WorldatWork compensation practice: compa-ratio = pay ÷ range midpoint; range penetration = (pay − minimum) ÷ (maximum − minimum)

Returns

midpoint: (min + max) ÷ 2
compaRatio: Salary ÷ midpoint
rangePenetration: (Salary − min) ÷ (max − min)
position: below range, in range or above range

The example

{
  "salary": 540000,
  "rangeMin": 450000,
  "rangeMax": 650000
}

Agents: POST /faculty/mm-organisation--people/compa_ratio with JSON {pan, …inputs} and the x-402-payment header. Manifest.

Cost per hire · cost_per_hire

Example filled in — consult below

What did each hire cost, counting external and internal recruiting costs as the standard defines them?

Reference: ANSI/SHRM 06001.2012 Cost-Per-Hire: CPH = (Σ external costs + Σ internal costs) ÷ total hires in the period

Returns

costPerHire: (External + internal) ÷ hires
externalShare: External ÷ total cost

The example

{
  "externalCosts": 380000,
  "internalCosts": 220000,
  "totalHires": 24
}

Agents: POST /faculty/mm-organisation--people/cost_per_hire with JSON {pan, …inputs} and the x-402-payment header. Manifest.

Ordinary hours, overtime limit and overtime pay · bcea_overtime

Try with the example

Are this week’s hours within the statutory limits, and what overtime pay is due?

Reference: Basic Conditions of Employment Act 75 of 1997 s9(1)(a) (45 ordinary hours a week), s10(1) (overtime only by agreement, at most 10 hours a week), s10(2) (at least one and one-half times the wage)

Returns

overtimePay: Overtime hours × 1.5 × wage
withinOrdinaryLimit: Ordinary hours ≤ 45
withinOvertimeLimit: Overtime ≤ 10 hours

The example

{
  "hourlyWage": 85,
  "ordinaryHours": 45,
  "overtimeHours": 8
}

Agents: POST /faculty/mm-organisation--people/bcea_overtime with JSON {pan, …inputs} and the x-402-payment header. Manifest.